A 19-year-old woman has sought public help through a social media influencer after claiming police delays were hindering progress in her case against a ride-hailing driver accused of assaulting her during a trip from Bangkok to Nonthaburi.
The victim, Arisara Mitkhuntod, contacted influencer Chot-anan Lertritphuwadol, saying that officers at Bang Kruai Police Station told her she might need to wait two to three months for medical results and investigative steps. Concerned that the case would stall, she turned to social media in hopes of accelerating the process and ensuring accountability.
Arisara recounted that the incident happened on November 10 around 1 p.m., when she booked a ride from Soi Chan 24 in Bangkok’s Sathon district to Smooth Tattoo Studio in Bang Kruai. She told reporters on November 20 that the driver began making inappropriate comments shortly after she got in, despite her clear rejection. She said the driver admitted he was married but continued trying to persuade her to accompany him to his home and later suggested going to a hotel.
According to Arisara, the situation escalated just a few metres before she reached her destination. She said the driver stopped the car and moved to the back seat, where he allegedly assaulted her and attempted to restrain her. She managed to insist that he unlock the doors—controlled through the car’s internal safety system—and fled into the tattoo shop she had been heading to.
The shop owner, Suphanat “Nack” Thaengthong, said Arisara ran inside visibly distressed. At first he believed she had argued with a friend, but once she shared what happened, he immediately called the driver using the number listed in the Bolt app. He said the driver denied everything and claimed the shop owner had only heard “one side of the story.”
Nack then accompanied Arisara to the hospital for a medical examination and later to Bang Kruai Police Station, where she filed an official complaint.
Influencer Chot-anan later made the case public, saying he stepped in because he did not want the investigation to be delayed and wanted authorities to handle the case with urgency. His intervention brought widespread attention online, with many users expressing concern about passenger safety and the pace of police procedures.
Based on the details recorded in the Bolt app, the driver was identified as Nanthaphat, who operates a grey BYD Atto 3 with registration number 5ขภ4955.
Arisara said she hopes going public will prevent further delays and help ensure that similar incidents are handled promptly.
Authorities have not yet announced any charges, but police say the investigation is ongoing and that further steps will be taken once results from examinations and interviews are reviewed.
